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Terms of Service

Last updated: March 2026 • Effective: March 2026

By using ManageMyClaw’s website (managemyclaw.com) or purchasing our services, you agree to these Terms of Service (“Terms”). If you don’t agree, don’t use our services.

These Terms are a legal agreement between you (“Customer,” “you,” “your”) and ManageMyClaw (“we,” “us,” “our”). Please read them carefully.

1. Definitions

  • “Service” means ManageMyClaw’s OpenClaw deployment, configuration, security hardening, and managed care services.
  • “OpenClaw” means the open-source AI agent software developed by the OpenClaw open-source project. ManageMyClaw is not affiliated with or endorsed by the OpenClaw project.
  • “Agent” means the OpenClaw instance we deploy and configure on your infrastructure.
  • “Connected Accounts” means third-party services (Gmail, Calendar, Slack, etc.) that you authorize your Agent to access via Composio OAuth.
  • “Managed Care” means our ongoing monitoring, maintenance, security patching, and support subscription.
  • “Infrastructure” means the VPS, Mac Mini, or other hardware where your Agent runs.

2. Service Description

ManageMyClaw provides:

  • OpenClaw deployment: Provisioning infrastructure, installing OpenClaw, and configuring it for your use case.
  • Security hardening: Docker sandboxing, firewall configuration, Composio OAuth setup, tool permission allowlists, and related security measures.
  • Workflow configuration: Setting up automated workflows (email triage, morning briefing, calendar management, etc.) based on your intake form responses.
  • Managed Care (if subscribed): Ongoing monitoring, update management, security patching, and support as described on our pricing page.

ManageMyClaw is a configuration and management layer. We don’t build or maintain the OpenClaw software itself, the AI models that power it, or the third-party services your Agent connects to.

3. Account Terms

3.1 Eligibility. You must be at least 18 years old and have the legal authority to enter into these Terms. If you’re using ManageMyClaw on behalf of a company, you represent that you have the authority to bind that company.

3.2 Account security. You’re responsible for maintaining the security of your account credentials, VPS access, and any admin passwords we provide during setup. If you believe your account has been compromised, notify us immediately at managemyclaw@gmail.com.

3.3 Accurate information. You agree to provide accurate information during registration, the intake process, and billing. You’re responsible for keeping your account information current.

4. Acceptable Use

You agree NOT to use ManageMyClaw’s services to:

  • Send spam, unsolicited bulk messages, or automated harassment through your Agent.
  • Violate any applicable law, regulation, or third-party terms of service.
  • Scrape, harvest, or collect data from third-party services beyond what those services permit.
  • Circumvent rate limits, access controls, or security measures on any connected service.
  • Process, store, or transmit material that infringes intellectual property rights.
  • Attempt to gain unauthorized access to ManageMyClaw’s systems, other customers’ deployments, or any connected third-party service.
  • Use your Agent for any illegal activity, including fraud, impersonation, or unauthorized surveillance.
  • Intentionally configure your Agent to cause harm to yourself, your contacts, or third parties.

We reserve the right to suspend or terminate your service if we determine you’ve violated these terms.

5. Your Responsibility for Agent Actions

This is important. Please read it carefully.

You are responsible for any actions your configured OpenClaw Agent takes on your behalf, including actions taken through Connected Accounts.

Your Agent is an autonomous AI system. While we configure security safeguards (Docker sandboxing, tool permission allowlists, kill switch), AI agents can and do take unexpected actions. This includes but isn’t limited to:

  • Sending emails you didn’t intend.
  • Modifying calendar events incorrectly.
  • Interpreting instructions in ways you didn’t expect.
  • Taking actions that violate a third-party service’s terms of use.

You are responsible for:

  • Reviewing your Agent’s actions regularly.
  • Configuring appropriate permission levels for your use case.
  • Using the kill switch if your Agent behaves unexpectedly.
  • Complying with the terms of service of every Connected Account.
  • Ensuring your Agent’s actions comply with applicable laws and regulations.

We are responsible for:

  • Configuring the security framework correctly during setup.
  • Applying security patches promptly (if on Managed Care).
  • Providing a working kill switch for immediate access revocation.
  • Maintaining the infrastructure configuration as documented.

6. Third-Party Integrations

ManageMyClaw connects your Agent to third-party services (Gmail, Google Calendar, Slack, Stripe, etc.) via Composio OAuth middleware.

6.1 You authorize each third-party connection yourself through Composio’s OAuth flow. ManageMyClaw doesn’t access your third-party credentials directly.

6.2 You must comply with the terms of service of every third-party service your Agent connects to. If a third-party service suspends your account due to Agent activity, that’s your responsibility.

6.3 ManageMyClaw isn’t responsible for:

  • Third-party service outages, API changes, or deprecations.
  • Data handling by third-party services (governed by their own privacy policies).
  • Changes to third-party APIs that break Agent workflows.
  • Actions taken by third-party services in response to your Agent’s behavior.

6.4 We’ll make reasonable efforts to update workflows when third-party APIs change, especially for Managed Care customers, but we can’t guarantee compatibility with services we don’t control.

7. Payment Terms

7.1 Setup fees. One-time setup fees (Starter, Pro, Business) are charged at the time of purchase. Your deployment begins after payment is received.

7.2 Managed Care billing. Managed Care is billed monthly, charged on the 1st of each month. Your first month is prorated from your start date.

7.3 Payment methods. We accept payment via Stripe (credit card, debit card, and other methods Stripe supports).

7.4 Late payments. If a Managed Care payment fails, we’ll notify you and retry for 7 days. If payment isn’t received within 14 days, we reserve the right to suspend monitoring and support services. Your Agent will continue running on your infrastructure — we won’t shut it down for a billing issue.

7.5 Price changes. We’ll give you at least 30 days’ written notice before changing Managed Care pricing. If you don’t agree to a price change, you can cancel before the new price takes effect.

8. Refund Policy

Our full refund policy is available at Refund Policy. In summary:

  • Setup services: 100% money-back guarantee within 7 days of deployment if you’re not satisfied.
  • Managed Care: Cancel anytime with 30-day notice. No cancellation fees.
  • Third-party costs: VPS hosting fees and AI model API costs you’ve already incurred aren’t refundable by ManageMyClaw, as those are paid directly to third-party providers.

9. Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS OUR LIABILITY TO YOU.

9.1 Cap on liability. ManageMyClaw’s total aggregate liability to you for any and all claims arising from or related to these Terms or our services shall not exceed the greater of: (a) the total amount you paid to ManageMyClaw in the 12 months preceding the claim, or (b) $100.

9.2 Exclusion of consequential damages. In no event shall ManageMyClaw be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of data (including emails, calendar events, or files affected by Agent actions).
  • Loss of profits or revenue.
  • Business interruption.
  • Damage to reputation.
  • Cost of procurement of substitute services.

9.3 Exceptions. The limitations in Sections 9.1 and 9.2 do not apply to:

  • ManageMyClaw’s gross negligence or willful misconduct.
  • ManageMyClaw’s breach of its confidentiality obligations.
  • ManageMyClaw’s indemnification obligations under Section 11.
  • Claims arising from ManageMyClaw’s infringement of your intellectual property.

10. AI-Specific Disclaimers

THIS IS CRITICAL. THESE DISCLAIMERS APPLY TO ALL MANAGEMYCLAW CUSTOMERS.

10.1 No warranty on Agent behavior. ManageMyClaw does not guarantee the accuracy, completeness, appropriateness, or reliability of any action taken by your AI Agent. AI agents are probabilistic systems that can produce incorrect, unexpected, or undesired outputs.

10.2 AI is not a substitute for human judgment. Your Agent is a tool, not a decision-maker. You should review Agent actions regularly, especially for high-stakes tasks (financial transactions, client communications, data management).

10.3 Context compaction risk. AI agents can “forget” instructions when their context window fills up. ManageMyClaw mitigates this with system-level safety constraints (hardcoded, not user-level), but no mitigation is 100% effective. The inbox-wipe incident that went viral (10,271 upvotes on Reddit) was caused by exactly this phenomenon.

10.4 No guarantee of AI model availability. Your Agent depends on third-party AI models (Anthropic, OpenAI, etc.). ManageMyClaw doesn’t control these providers and can’t guarantee their availability, pricing, or behavior.

10.5 Customer acknowledgment. By using ManageMyClaw’s services, you acknowledge that:

  • AI agents can and do take unexpected actions.
  • You’re responsible for supervising your Agent.
  • You’ve enabled appropriate safeguards (permission allowlists, kill switch) for your use case.
  • ManageMyClaw’s security hardening reduces risk but doesn’t eliminate it.

11. Indemnification

11.1 You indemnify ManageMyClaw against claims arising from:

  • Your violation of these Terms.
  • Your misuse of the Service or your Agent.
  • Your violation of third-party rights through your Agent’s actions or configuration.
  • Content you process through the Service.
  • Your failure to comply with Connected Account terms of service.

11.2 ManageMyClaw indemnifies you against claims arising from:

  • Claims that ManageMyClaw’s platform infringes a third-party’s intellectual property.
  • ManageMyClaw’s gross negligence or willful misconduct.
  • ManageMyClaw’s breach of its confidentiality obligations.

11.3 ManageMyClaw does not indemnify for:

  • Actions taken by the AI Agent (covered by Section 10).
  • Third-party service outages, changes, or failures.
  • OpenClaw software bugs or LLM provider errors.
  • Your failure to properly configure, review, or supervise the Agent.

12. Intellectual Property

12.1 OpenClaw. OpenClaw is open-source software released under the MIT License. ManageMyClaw doesn’t own OpenClaw and makes no intellectual property claims over it.

12.2 Your data. You own your data. ManageMyClaw has a limited license to process your data solely for the purpose of delivering our services. We don’t use your data to train AI models or for any purpose beyond service delivery.

12.3 ManageMyClaw materials. Our configurations, documentation, scripts, processes, and brand materials are our intellectual property. You may use the documentation we provide as part of your service for your own operational purposes, but you may not resell, redistribute, or commercially exploit our materials.

12.4 Feedback. If you provide suggestions, ideas, or feedback about our service, we may use it to improve ManageMyClaw without obligation to you.

13. Termination

13.1 By you. You can cancel your Managed Care subscription at any time with 30-day notice. No cancellation fees. For one-time setup services, termination is governed by our Refund Policy.

13.2 By us. We may terminate or suspend your service if:

  • You violate these Terms (specifically Section 4, Acceptable Use).
  • Your payment is more than 30 days overdue.
  • Continuing to provide service would violate applicable law.
  • We determine your Agent poses a security risk to others.

If we terminate for cause, we’ll give you 7 days’ notice (except in emergencies requiring immediate action) and help you export your data and configuration.

13.3 After termination. Your Agent continues running on your infrastructure — we don’t have the ability or right to shut down your hardware. We’ll stop providing management services, monitoring, and support. Your data will be deleted from our systems within 30 days per our Privacy Policy.

14. Service Level Agreement

14.1 Uptime target. For Managed Care customers, we target 99.5% monthly uptime for your Agent, excluding:

  • Customer-caused outages (e.g., you modified the configuration).
  • Upstream AI model provider downtime (e.g., Anthropic API is down).
  • Third-party service outages (e.g., Gmail API is unavailable).
  • Scheduled maintenance (with 24-hour advance notice).

14.2 SLA credits. If we miss the 99.5% uptime target, you receive pro-rated credits applied to your next Managed Care invoice.

14.3 Platform vs. Agent behavior. The SLA covers platform availability — whether your Agent is running and reachable. It doesn’t cover the accuracy or appropriateness of Agent actions, which depend on AI model behavior, your configuration, and third-party service responses.

15. Dispute Resolution

15.1 We prefer to resolve disputes informally. If you have a concern, email managemyclaw@gmail.com and we’ll work to resolve it within 30 days.

15.2 If we can’t resolve a dispute informally, both parties agree to binding arbitration under the rules of the American Arbitration Association (AAA), conducted remotely or in a mutually agreed location.

15.3 Class action waiver: You agree to resolve disputes individually, not as part of a class action or representative proceeding.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

17. Miscellaneous

17.1 Entire agreement. These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and ManageMyClaw.

17.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.

17.3 No waiver. Our failure to enforce any provision doesn’t constitute a waiver of that provision.

17.4 Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, with notice to you.

17.5 Modifications. We may modify these Terms with 30 days’ written notice. Continued use after the notice period constitutes acceptance. If you disagree with changes, you may cancel your service.

18. Contact

Questions about these Terms? Email us:

managemyclaw@gmail.com